Job Description

THE LASH LOUNGE® at The Shoppes at Brinton Lake II in Glen Mills is looking for a dynamic and experienced Salon Manager. We are an upscale eyelash salon. We take pride in creating an inviting atmosphere and giving each of our clients' excellent customer service. This candidate must be highly motivated, able to multi-task with ease, possess excellent client service skills, have exceptional attention to detail, and be very comfortable using the computer and working within MS Office and salon software. This candidate must have strong leadership skills and be able to provide coaching and professional development to other salon staff and will be responsible for the daily operations of the salon including business performance and client experience. Some Responsibilities are:

• Schedule the entire staff, including stylists, and other front desk associates. The salon manager oversees the schedule and maintains proper staff coverage.
• Manage and track: sales, client counts, comparable sales, donations, gift cards, waste, overtime, costs of products, repairs and maintenance, and other data as needed.
• Manage inventory, conduct inventory count, enter inventory into the system, order products, and supplies to maintain correct inventory levels.
• Manage the appointment scheduling for Lash Lounge clients and proper handling of incoming and outgoing calls with the expected “Gold Standard” customer service level.
• Be proficient and educated in working the POS software, sales transactions of clients for services and retail items, and manage the end of day cash drawer reconciliation.
• All other duties as prescribed.

Skills/Qualifications:

• Strong verbal communication and listening skills.
• Strong customer service skills and is customer focused.
• Well organized, detail oriented and identifies additional tasks to be completed.
• Exhibits sound judgment and adheres strictly to The Lash Lounge standards of salon operations.

Previous salon or spa management experience is preferred for this position. Position is available immediately. We look forward to hearing from you.

Job Tags

Full time, Immediate start

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