Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Health Unit Coordinator is responsible for coordinating communications, performing unit receptionist activities, and accountable for routine clerical activities in a nursing unit. The Unit Secretary often fulfills the role of the first interaction visitors and patient in the inpatient unit. The interaction between the Unit Secretary and other members is key to ensuring a safe, patient centered work environment.

Essential Job Functions

• Ensure call lights and telephone are answered in timely. Responds to call lights and patient needs. Assists with meal tray delivering when necessary.

• Answers phone calls and questions from patients/clients, visitors, volunteers, medical staff, and co-workers. Provides assistance, guidance, and direction to visitors, patients/families, employees and other departments as necessary.

• Completes inpatient call backs as directed by management.

• Performs checks to notify consulting physicians of inpatient consults as needed. Schedules discharge follow up appointments. Assists in recording traumas and codes within the facility.

Employment Qualifications:

Required Minimum Education:

High School Diploma or GED

Licensure/Certification Required:

BLS Required (Cincinnati (within 30 days)

Licensure/Certification Preferred:

Tiffin: STNA preferred

Other Knowledge, Skills and Abilities Required:

Proficient computer/typing skills.

Other Knowledge, Skills and Abilities Preferred:

Prefer at least 6 months previous medical experience or healthcare experience in a hospital or physician office setting. Competency in medical terminology.

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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